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Customer Service team

Sharing your passion for sewing
Nancy Zieman started Nancy's Notions in 1979 when she discovered that there were enthusiasts, just like her, who were eager to learn about new sewing techniques and products.

Get real help from real sewers
With over 145 years of combined experience, our knowledgeable Sewing Advisors are ready to help answer your sewing, machine embroidery, serging, and quilting questions. Quick access to computer data and comprehensive resources ensure thorough, thoughtful answers. Call the team today at 800.595.6878, Monday – Friday, 8 a.m. – 5 p.m. Central Time. Or send an email using the contact us link to the left. Please include your name and phone number so that the team can contact you for further clarification if needed.

Your 100% satisfaction guaranteed
While the company's grown from a single sheet of paper with only 10 products to a catalog and website with over 9,000 products, Nancy's promise of your 100% satisfaction guaranteed still stands today. To speak to one of our customer service associates, please call 800.245.5116, Monday – Friday, 8 a.m. – 5 p.m. Central Time. Or, click on the contact us link to the left.