Customer Service
Shipping and Handling Information
Shipping and handling rates help offset the costs associated with handling, packing, and delivering your purchased items. Please allow 7-14 days for Standard Delivery. For faster service, select Rush or Express 2nd Day Delivery.

Special-order items and merchandise shipped directly from the manufacturer may take 2-8 weeks for delivery. Extended delivery information for these products is included in the product description.

STANDARD DELIVERY
Applies to each “Ship To” delivery address within the contiguous USA, APO/FPO, Alaska, Hawaii, Guam, Puerto Rico, and the U.S. Virgin Islands.

merchandise total
standard rate
$0 - $9.99
$5.49
$10 - $14.99
$5.99
$15 - $19.99
$6.49
$20 - $29.99
$6.99
$30 - $39.99
$7.49
$40 - $64.99
$7.99
$65 - $99.99
$8.99
$100+
$9.99

RUSH DELIVERY
  • Standard delivery rate + $5
  • Orders will arrive in 3 to 7 days
EXPRESS 2nd DAY DELIVERY - WEEKDAYS ONLY
  • Standard delivery rate + $30
  • Orders will arrive in 2 business days if placed by:
    • 1:30 PM Eastern Time
    • 12:30 PM Central Time
    • 11:30 AM Mountain Time
    • 10:30 AM Pacific Time
  • Sorry no weekend delivery
  • Contiguous USA shipments only
  • Requires street address for delivery, no PO Boxes
  • No Large Item Delivery products
  • No products with shipping restrictions
Shipping Restrictions:
Some items have shipping restrictions attached to them. These items cannot ship via Express 2nd Day Delivery, nor can they ship outside the contiguous USA. This may be due to their size, weight or content such as aerosol, flammable, combustible products, with the latter having strict shipping regulations attached.

Large Item Delivery Fees:
Some oversized or overweight large items cost considerably more to ship and require additional shipping charges. The fee is in addition to the Standard Delivery Rate. On the website, large item fees are displayed in the product description. In the catalog, large item fees are shown in parentheses next to the item's price. For example: $125 ($15) — the item is $125; the large item delivery fee is $15.

CANADIAN DELIVERY
Add $10 to the above Standard Delivery Rate. All prices are in US funds. Packages should arrive in approximately 7 to 14 days. Express Delivery, 2nd Day, or Next Day delivery is not available. Customers are responsible for paying all applicable government taxes, duties, custom fees, and broker fees.

International Shipping Rates & Information
Add $15 to the above Standard Delivery Rate. All prices are in US funds. All packages are shipped via US Postal Service, Air Mail. Some countries have a size restriction; please be aware of your country's limitations before ordering. Customers are responsible for paying all applicable government taxes, duties, custom fees, and broker fees.

Back-ordered items will be cancelled unless delivery is expected in a day or two. We may hold your order, pending delivery of back ordered items, in an attempt to ship as much merchandise as possible.

Electrical items, such as irons, and ALL items with SHIPPING RESTRICTIONS will be cancelled from your order.

Uninsurable Countries
Nancy's Notions makes every attempt to package merchandise for optimum protection. However, if your country is uninsurable by the US Postal Service (see below), Nancy's Notions will not be responsible for lost, stolen, or damaged items; Nancy's Notions will not refund money or replace merchandise at no charge if you live in any of these countries.

When you place an online order, you automatically accept the responsibility for lost, stolen, or damaged merchandise shipped by Nancy's Notions.

Uninsurable countries listed in the October 2010 International Mail Manual include:
Afghanistan
Albania
Algeria
Angola
Bahrain
Benin
Bolivia
Brunei Darussalam
Burma
Cambodia
Cape Verde
Cayman Islands
Central African Republic
Chile
Costa Rica
Cuba
Dem. Rep. of the Congo
Dominica
Dominican Republic
Ecuador
El Salvador
Equatorial Guinea
Eritrea
Ethiopia
Falkland Islands
Fiji
Gambia
Ghana
Gibralter
Guatemala
Haiti
Honduras
Indonesia
Iran
Iraq
Israel
Jamaica
Jordan
Kiribati
Korea, Dem.
Laos
Libya
Malawi
Maldives
Mali
Malta
Mexico
Mongolia
Montenegro
Mozambique
Nepal
Nicaragua
Niger
Nigeria
Panama
Paraguay
Peru
Pitcairn Island
Qatar
Rwanda
St. Lucia
Saudi Arabia
Seychelles
Sierra Leone
Solomon Islands
Somalia
South Africa
Sudan
Syrian Arab Rep.
Togo
Trinidad/Tobago
Tristan Da Cunha
Turks/Caicos Island
Uganda
Uruguay
Vanuatu
Venezuela
Vietnam
Zambia
Zimbabwe