Help Center

We’re Here to Help You:

ORDERING & PAYMENTS
Need to place an order? Call us at 800-833-0690 (8 AM-6 PM, Monday-Friday, CST)

CUSTOMER SERVICE
If you have questions, our customer service team has answers. Call to ask questions regarding order status, order changes and cancellations, payment questions, tracking info, returns questions, and more.
Call customer service at 800-245-5116 (8 AM-5 PM, Monday-Friday, CST)
Email: custserv@nancysnotions.com

SEWING ADVISORS
Do you have questions regarding sewing, quilting, embroidery, crafting, and other product related information? Our Sewing Advisors are experts and they’re here to help you.
Call them at 800-595-6878 (8 AM-5 PM, Monday-Friday, CST)
Email: sewadvisors@nancysnotions.com

Do you still need help? Visit our FAQs for information.

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