We’re Here to Help You:
ORDERING & PAYMENTS
Need to place an order? Call us at 800-833-0690 (8 AM-5 PM, Monday-Friday, CST)
If you have questions, our customer service team has answers. Call to ask questions regarding order status, order changes and cancellations, payment questions, tracking info, returns questions, and more.
Call customer service at 800-833-0690 (8 AM-5 PM, Monday-Friday, CST)
Do you have questions regarding sewing, quilting, embroidery, crafting, and other product related information? Our Sewing Advisors are experts and they’re here to help you.
Call them at 800-595-6878 (8 AM-5 PM, Monday-Friday, CST)
Do you still need help? Visit our FAQs for information.
Ordering & Payments
Returns & Exchanges
Shipping & Handling